Jourdan has always loved anything animal and has worked in various aspects of the animal care field over the last 20 years. She graduated from Otterbein College with a degree in Psychology and a minor in equine science with a personal focus on her passions; the human-animal bond, mental and physical health, and animal behavior. When not helping pets and their people at Allpets, Jourdan works for a local no-kill dog and cat rescue.