Frequently Asked Questions
Hours, Reservations & Cancellations
Our lobby hours are:
Monday-Friday 8am-6pm
Saturday 9am-12pm
On major holidays our lobby is closed, and we cannot do check-ins or check-outs on these days.
Our lobby will close at 2:00 pm on Christmas Eve and New Year’s Eve.
- Click any of the Request Appointment buttons throughout the site
- Call 614-833-0011 and speak with a member of our front desk team
- Stop by Allpets at Pickerington during our open lobby hours
We request 48-hour notice for any appointment change or cancellation.
Vaccination Requirements For All Guests
All dogs will need veterinary proof of the required vaccines (Rabies, Distemper, Bordetella, Canine Flu) and fecal analysis every six months to participate in all resort services at Allpets.
All cats will need veterinary proof of the required vaccines (Rabies, RCP) and fecal analysis every six months to participate in all resort services at Allpets.
Here at Allpets at Pickerington, your pet’s safety is our top priority. A fecal analysis will rule out parasites such as Giardia, Coccidia, Roundworm, Hookworm, and Whipworm. To eliminate our guests from possibly contracting these parasites, we ask for proof of a negative fecal analysis every six months.
Here at Allpets at Pickerington, your pet’s safety is our top priority. Dog flu is transmitted through droplets or aerosols containing respiratory secretions from coughing, barking, and sneezing. It is a highly contagious virus, and dogs visiting kennel, grooming, and daycare facilities are at increased risk of infection.
Allpets requires the bivalent (H3N8 / H3N2) vaccine offering protection against both strains.
Tours & What to Bring
Absolutely! Taking a tour will allow you to choose your pet’s room type and see what their day will look like when they stay with us at Allpets. Tours are given during open lobby hours.
For the safety of our guests, we ask that you please leave your belongings at home. However, if you have a pet that requires bedding or toys from home, you are welcome to bring them. Allpets at Pickerington is not responsible for lost or damaged belongings, and the pet owner assumes all responsibility for any damage caused by the belongings to the pet during their stay.
Please ensure that your pet has enough food for the entirety of their stay plus two extra feedings. Food should be pre-measured in separate bags to ensure that your pet has enough for their entire stay. A refrigerator is available if required. If you check your pet in without food from home, we offer Science Diet Sensitive Stomach house meals.
We provide food and water bowls. All bowls are stainless steel and sanitized according to strict disinfectant protocols.
Medications and supplements must be in the initially prescribed container. Allpets will administer the medication as directed according to the prescription label. If the directions differ from what is on the prescription label, please bring a note with the updated instructions for the medication.
Medications and supplements must be in the initially prescribed container. Allpets will administer the medication as directed according to the prescription label. If the directions differ from what is on the prescription label, please bring a note with the updated instructions for the medication.
There is no additional charge for oral medications.
We are a full-service veterinary hospital. If your pet has been diagnosed with a medical condition please let us know prior to check-in so that one of our veterinarians can review your pet’s medical history and advise accordingly.
Overnight Stays and Day Stay
A Doggie Daycare program is a pet sitting service that offers supervised group play for dogs based on energy level, size, or both. Multiple dogs are usually present at once, and it is not a one-to-one service.
Day Stay is a program where dogs are provided one-to-one personal playtime and socialize with staff members instead of other dogs. At Allpets, our mission is to provide a safe environment and an excellent experience for all of our pet guests.
- Lots of love and attention
- Daily housekeeping service
- Room service (2-3 meals per day)
- Water freshened throughout the day
- Minimum of four potty breaks/playtime outside each day
- Pictures of your pet (sent by either email or text)
- Lots of love and attention
- Daily housekeeping service
- Room service (2-3 meals per day)
- Water freshened throughout the day
- Purrfectly snuggly bedding
- Pictures of your pet (sent by either email or text)
- Soothing music throughout the day and night
Grooming
Yes! We welcome cats. Our team is very cat-savvy. Although not always necessary, sedation options are available.
Yes, an appointment is required for nail trims.
Our prices are determined by your groomer and based on breed, coat condition, approximate weight, and your pet’s behavior during their grooming appointment. Please stop by Allpets to meet the grooming team and receive a free estimate between 10 am-2 pm Monday-Friday.
Additional charges may incur if your pet is staying overnight or requires veterinary services during their visit.
Frequently Asked Questions
Hours, Reservations & Cancellations
Our lobby hours are:
Monday-Friday 8am-6pm
Saturday 9am-12pm
On major holidays our lobby is closed, and we cannot do check-ins or check-outs on these days.
Our lobby will close at 2:00 pm on Christmas Eve and New Year’s Eve.
- Click any of the Request Appointment buttons throughout the site
- Call 614-833-0011 and speak with a member of our front desk team
- Stop by Allpets at Pickerington during our open lobby hours
We request 48-hour notice for any appointment change or cancellation.
Vaccination Requirements For All Guests
All dogs will need veterinary proof of the required vaccines (Rabies, Distemper, Bordetella, Canine Flu) and fecal analysis every six months to participate in all resort services at Allpets.
All cats will need veterinary proof of the required vaccines (Rabies, RCP) and fecal analysis every six months to participate in all resort services at Allpets.
Here at Allpets at Pickerington, your pet’s safety is our top priority. A fecal analysis will rule out parasites such as Giardia, Coccidia, Roundworm, Hookworm, and Whipworm. To eliminate our guests from possibly contracting these parasites, we ask for proof of a negative fecal analysis every six months.
Here at Allpets at Pickerington, your pet’s safety is our top priority. Dog flu is transmitted through droplets or aerosols containing respiratory secretions from coughing, barking, and sneezing. It is a highly contagious virus, and dogs visiting kennel, grooming, and daycare facilities are at increased risk of infection.
Allpets requires the bivalent (H3N8 / H3N2) vaccine offering protection against both strains.
Tours & What to Bring
Absolutely! Taking a tour will allow you to choose your pet’s room type and see what their day will look like when they stay with us at Allpets. Tours are given during open lobby hours.
For the safety of our guests, we ask that you please leave your belongings at home. However, if you have a pet that requires bedding or toys from home, you are welcome to bring them. Allpets at Pickerington is not responsible for lost or damaged belongings, and the pet owner assumes all responsibility for any damage caused by the belongings to the pet during their stay.
Please ensure that your pet has enough food for the entirety of their stay plus two extra feedings. Food should be pre-measured in separate bags to ensure that your pet has enough for their entire stay. A refrigerator is available if required. If you check your pet in without food from home, we offer Science Diet Sensitive Stomach house meals.
We provide food and water bowls. All bowls are stainless steel and sanitized according to strict disinfectant protocols.
Medications and supplements must be in the initially prescribed container. Allpets will administer the medication as directed according to the prescription label. If the directions differ from what is on the prescription label, please bring a note with the updated instructions for the medication.
Medications and supplements must be in the initially prescribed container. Allpets will administer the medication as directed according to the prescription label. If the directions differ from what is on the prescription label, please bring a note with the updated instructions for the medication.
There is no additional charge for oral medications.
We are a full-service veterinary hospital. If your pet has been diagnosed with a medical condition please let us know prior to check-in so that one of our veterinarians can review your pet’s medical history and advise accordingly.
Overnight Stays and Day Stay
A Doggie Daycare program is a pet sitting service that offers supervised group play for dogs based on energy level, size, or both. Multiple dogs are usually present at once, and it is not a one-to-one service.
Day Stay is a program where dogs are provided one-to-one personal playtime and socialize with staff members instead of other dogs. At Allpets, our mission is to provide a safe environment and an excellent experience for all of our pet guests.
- Lots of love and attention
- Daily housekeeping service
- Room service (2-3 meals per day)
- Water freshened throughout the day
- Minimum of four potty breaks/playtime outside each day
- Raised orthopedic bedding or optional blanket
- Pictures of your pet (sent by either email or text)
- Lots of love and attention
- Daily housekeeping service
- Room service (2-3 meals per day)
- Water freshened throughout the day
- Purrfectly snuggly bedding
- Pictures of your pet (sent by either email or text)
- Soothing music throughout the day and night
Grooming
Yes! We welcome cats. Our team is very cat-savvy. Although not always necessary, sedation options are available.
Yes, an appointment is required for nail trims.
Our prices are determined by your groomer and based on breed, coat condition, approximate weight, and your pet’s behavior during their grooming appointment. Please stop by Allpets to meet the grooming team and receive a free estimate between 10 am-2 pm Monday-Friday.
Additional charges may incur if your pet is staying overnight or requires veterinary services during their visit.